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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

   

HOW TO: Re-indexing the LaserFiche database?

  1. Stop the Laserfiche Server service.
    1. Click Start and then click Control Panel.
    2. Double-click Administrative Tools.
    3. Double-click Services.
    4. Select Laserfiche Server 7.2.
    5. From the Action menu, point to All Tasks and select Stop.
  2. Delete the "SEARCH" subfolder located in your repository folder.
  3. Restart the Laserfiche Server service.
    1. Click Start and then click Control Panel.
    2. Double-click Administrative Tools.
    3. Double-click Services.
    4. Select Laserfiche Server 7.2.
    5. From the Action menu, point to All Tasks and select Start.
  4. Re-index your repository.
    1. Start the Laserfiche Administration Console.
    2. In the console tree, expand the desired Laserfiche Server item.
    3. Select the desired Laserfiche repository.
    4. Select the Index item listed under the Laserfiche repository.
    5. From the Action menu, point to All Tasks, Index, and then select All Text Documents.

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HOW TO: Moving Microsoft SQL Server or MSDE to a New Server Computer

  1. Unregister your Laserfiche repository or repositories.
  2. Detach the databases associated with Laserfiche from MSSQL or MSDE. If you are using MSDE, make sure that all expansion databases are detached as well.

    Note: When the database or databses are re-attached, they must have the same name that they originally had. Please take note of the database names before detaching.

  3. Install SQL Server on the new computer.
  4. Copy the database files to the new computer. You will need to move both the .mdf and .ldf files for each database. If you are using MSDE, you will also need to move the .mdf and .ldf files for all expansion databases.
  5. Attach the database or databases to the new SQL server using the same name under which they were previously attached. If you are using MSDE, you will need to attach all expansion databases as well.
  6. Register your repository or repositories again. On the "SQL Server Specific Settings" step, be sure to specify the new SQL Server computer. All other information will remain the same.
  7. Verify that the repository and its documents can be opened and viewed without problem before removing your original SQL Server installation.

 

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Last modified: 08/20/08.